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Consulting
Customer Success Manager
Hangul Technologies · Remote - India · Full-time · 2-5 years
Posted 16 Oct 2026
Overview
As part of our Consulting team, a Customer Success Manager will work directly on client engagements and our own products, including Screen Relay and HRMS.
Responsibilities
- Work directly with clients to understand business problems and constraints.
- Support the design of technology solutions and delivery plans.
- Prepare client-facing documentation, reports, and presentations.
- Track engagement progress against agreed scope and timelines.
Requirements
- Comfortable owning a piece of work end to end with minimal supervision.
- Strong communication skills for working with clients and cross-functional teams.
- A track record of solving real problems, not just following a spec.
Skills
- Client Communication
- Requirements Analysis
- Documentation
- Stakeholder Management
Nice to Have
- Exposure to both product work and client delivery work.
- Experience working with distributed or remote teams.
Benefits
- Real ownership of your work, from day one.
- Exposure to both consulting engagements and our own products, Screen Relay and HRMS.
- A team that works on meaningful business problems, not busywork.